Privacy Policy

1. Introduction

KRAO Renovations ("we", "our", or "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit https://fencegta.ca, submit a form, request an estimate, or communicate with us.

2. Information We Collect

We may collect the following types of information:

• Personal details such as your name, phone number, email address, and property location.
• Project-related details you provide, including fence type, size, budget, and preferences.
• Technical data such as IP address, browser type, device type, pages visited, and usage patterns.
• Communication records when you contact us by phone, email, chat, or web forms.

3. How We Use Your Information

We use your information to:

• Provide quotes, consultations, and fence installation services.
• Respond to inquiries, schedule appointments, and provide customer support.
• Improve our website, services, and customer experience.
• Send service-related updates and, where permitted, promotional communications.
• Comply with legal obligations and protect our legal rights.

4. Sharing of Information

We do not sell your personal information. We may share your information with trusted service providers who help us operate our website or business (for example, hosting, analytics, CRM, and email tools), and when required by law or to protect rights, safety, and property.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve functionality, analyze traffic, and understand user behavior. You can control cookies through your browser settings, but disabling cookies may affect site functionality.

6. Data Retention

We retain personal information only as long as necessary for the purposes described in this policy, or as required by applicable laws, regulations, and record-keeping obligations.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights and Choices

Depending on applicable privacy laws, you may have rights to access, correct, update, or request deletion of your personal information, and to withdraw consent for certain communications. To exercise your rights, contact us using the details below.

9. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at kraorenovations@gmail.com or (647) 256-7119.